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Our Company

Excelsior Technologies offers complete IT outsourcing for your organization. Desktop support, network design and implementation, and integration are but a few of the services EXCELSIOR has to offer. Explore our site to learn more about telecommunication services, advanced web design, custom web applications, e-commerce, and content management systems. EXCELSIOR has been providing on-budget, on-schedule, delivery of products since 1997. Superior customer service has been the cornerstone of operations and remains one of EXCELSIOR's core values.

We are your integrated solution provider.

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Disaster Recovery Planning

Excelsior offers a consultation services for disaster recovery of IT infrastructures.  Business recovery and restoration, or business resumption, goes right to a facility’s bottom-line: keeping people employed and the business running.  Excelsior believes that every company, regardless of size should have a customized disaster plan.

Having a disaster recovery plan is a dynamic process.  Planning is just the first step.  Training, conducting drills, testing equipment and coordinating activities are other important functions.

Services Include:

  • Preventative Maintenance
  • Schedules for all systems and equipment, and off-site backups
  • Backup Strategy
  • Data Centers, Departmental File Servers, Wireless Network Servers, Data at Outsourced Sites, Desktops (in office and “at home”), Laptops, and PDAs
  • Recovery Strategy
  • Approach, escalation plan process, equipment replacement, and decision points
  • Disaster Recovery Procedures
  • Technical Appendix
  • Definition of necessary phone numbers and contact points
Last Updated ( Tuesday, 19 June 2007 )
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etiMOS™ - Excelsior's Managed Outsource Solution

 

Excelsior’s Managed Outsource Solution is a hybrid software/service product that locks an organization’s IT costs. Providing help desk and on-site support for a flat-fee, per device, per month pricing model, etiMOS™ can save thousands a year over staffing an IT team or paying for support on an as-needed basis.

 

 

Managed Services

 

etiMOS™ provides:

  • Remote connectivity to your desktop
  • Ability to track assets and manage software licensing
  • Customized helpdesk
  • Metrics on support and network health
  • Augmentation to your existing IT staff
  • Ability to provide technical support to traveling and/or field staff members
  • Fixed costs for supporting your infrastructure
  • Access to senior enterprise LAN engineers

Please click any of the categories on the right to view details.

Last Updated ( Tuesday, 19 June 2007 )
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What is etiMUSE® ?

Excelsior’s etiMUSE® product family enables you to customize the solutions you need.  etiMUSE® is powerful, and fast, allowing you the ability to reach your audience quickly and effectively with a quality web site. A MUSE sites costs much less than what competitors and traditional custom programming solutions now offer. If you need performance, ease of use, and rapid deployment, there is only one choice for your office or organization-- etiMUSE®.

 

Last Updated ( Tuesday, 19 June 2007 )
 
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